privacy policy

Our contact details

Name: Jade Beckett

Email: jade@withpridecreative.com

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The type of personal information we collect

We currently collect and process the following information:

  • ​​We receive, collect and store any information you enter on our website or provide us in any other way.

  • In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

  • We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

  • We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information stored with our third party payment provider Stripe), comments, feedback, product reviews, recommendations, and personal profile.

  

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

  • To provide and operate the Services

  • To provide our Users with ongoing customer assistance and technical support

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services through third party cookies such as Google Analytics & Meta Pixels. 

  • To comply with any applicable laws and regulations

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • This information may also include details about your use of this website, including:

    • Clicks

    • Internal links

    • Pages visited

    • Scrolling

    • Searches

    • Timestamps

We share this information with Squarespace our website provider and Google, our analytics & marketing performance provider to learn about site traffic and activity.​

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

  • Your consent. You are able to remove your consent at any time. You can do this by contacting jade@withpridecreative.com

  • We have a legal obligation.

  • We have a legitimate interest. 

 

How we store your personal information

Your information is securely stored.

Our company is hosted on the Squarespace platform. Squarespace provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through S’s Squarespace’s ata storage, databases and the general Squarespace applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Squarespace and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We keep your account information for 7 years. We will then dispose your information by deleting this from our database and servers. 

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

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Please contact us at jade@withpridecreative.com if you wish to make a request.

  

How to complain

​If you have any concerns about our use of your personal information, you can make a complaint to us at jade@withpridecreative.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.